Travel Columnists
Travel Troubleshooter: British Airways owes me a credit for a canceled flight from 2020
What happened to Louis Hyman's ticket on British Airways? The airline canceled his flight and...
Travel Troubleshooter: I’m freezing! Can you help me get out of this Airbnb?
Heather Steele is stuck in a cold Airbnb, and her host refuses to help her....
Travel Troubleshooter: Uber owes me $100. Can you help me get it back?
Alec Nowers wants Uber to refund his $100 credit, but the company won't help him....
Travel Troubleshooter: How do I get off Avis’ Do Not Rent list?
Avis broadsides Gena Ettinger when it adds her to the company's Do Not Rent list....
Travel Troubleshooter: Breeze Airways lost our bags. Can you help me find them?
Breeze Airways loses Benjamin Wallis' luggage and won't answer his calls. How can he get...
Travel Troubleshooter: Why won’t Swiss compensate me for my lost luggage?
When Swiss International Air Lines loses Mark Bromley's luggage on a flight from Zurich to...
Travel Troubleshooter: This Vacasa rental is disgusting. Can I get my money back?
The vacation rental Carol Wilson books for her group through Vacasa is infested with rats...
Travel Troubleshooter: Can I get the fare difference refunded after I was downgraded?
American Airlines downgrades Thomas Sennett and his family to economy class on their flights from...
Travel Troubleshooter: Avis promised a refund of $1,016, but where is it?
What happened to Michael Kivel's refund from Avis? The company promised him his money after...
Travel Troubleshooter: I was billed twice for my Booking.com room. How do I fix this?
When Berkeley resident Mary Anne Morgan stays at a boutique hotel in Cambria, her online...